Things You Need to Check Before Making a Purchase

Custom duties are not included in the product price. When importing products as general freight, the importer needs to pay customs duties, value added tax/consumption tax, customs clearance fee, and other fees specified by the region. You need to pay them by yourself when the products arrive, so please make sure to check your country’s customs website, etc.

Shipping Fee: flat rate of $30 by DHL.

Due to restrictions in our shipping policy between Japan and the UK, orders under $200 are restricted. For more information, please click here.


Notation based on the Act on Specified Commercial Transactions

3-16-28 Nishi-Azabu, Minato-ku, Tokyo
Person in Charge
Representative Director Tatsuya Kanamori
Shown on product detail pages.
Additional Surcharges
Sales tax, shipping fee, and cash on delivery fee will be collected.
Payment Method
Credit Card
Shipping Time
Please refer to the page about shipping and shipping fee.
Cancellation, Returns, and Exchanges
Please refer to the page about cancellation, returns, and exchanges.
Special Sales Conditions such as Sales Volume
When products are out of stock, an out-of-stock message may be displayed. For overseas shipping, the shipping area is limited to the UGX service area. Other sales conditions may be displayed on the screen.
Contact Us
Customer Support Center
*Please contact us with specified details.
Service Hours
10:00 a.m. - 5:00 p.m. Japan Time (Excluding Saturdays, Sundays, Japanese holidays, New Year holidays, and summer holidays)
It may take some time for us to respond to your inquiry when you contact us before or on Saturdays, Sundays, Japanese holidays, New Year holidays, and summer holidays.