Notice Concerning Orders, Inquiries, and Shipping Operations During the Year-end and New Year's Holidays

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Things You Need to Check Before Making a Purchase

Custom duties are not included in the product price. When importing products as general freight, the importer needs to pay customs duties, value added tax/consumption tax, customs clearance fee, and other fees specified by the region. You need to pay them by yourself when the products arrive, so please make sure to check your country’s customs website, etc.

Shipping Fee: flat rate of $30 by DHL.

Due to restrictions in our shipping policy between Japan and the UK, orders under $200 are restricted. For more information, please click here.

PROCEED

SHOPPING BAG

  

Toga Archives branded boxes with metallic wrapping and invoices in a silver folder.

- Regardless of gift options, the price is not stated on the delivery note for all products.
- If you would like to order a shopping bag,
please request it from "ADD TO SHOPPING BAG".
  Small: 22cm × 32cm × 8.5cm
  Medium: 28cm × 50㎝ × 12cm
  Large: 35cm × 60㎝ × 15cm

* Please note that the design may change depending on the season.

Size:

INFORMATION

2022.12.14

Notice Regarding Orders, Inquiries, and Shipping Operations During the Year-end and New Year Holidays

Notice Regarding Orders, Inquiries, and Shipping Operations During the Year-end and New Year Holidays

Thank you for your continued patronage.

Although we accept orders 24 hours a day, customer service operations such as shipping of ordered products and response to inquiries will be suspended during the following period.

Shipping
Saturday, December 31, 2022 (JST) - Wednesday, January 5, 2023 (JST)

Customer Service
Thursday, December 29, 2022 (JST) - Wednesday, January 5, 2023 (JST)


We will be open 24 hours a day during the above period, but we will reply to inquiries received after December 29, 2022 (Thu.) onward in order from January 6, 2023 (Fri.) onward.


Please contact the Customer Center of TOGA ONLINE STORE for any inquiries regarding your parcel.
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